A B2B portal that shortens the path from inquiry to order
We build online stores for business customers — with per-client pricing and discounts, real-time stock levels, and full integration with your ERP system.
In B2B sales, the customer still calls or emails to find out whether a product is in stock, at what price, and when it will arrive. Every one of those conversations delays a purchase decision — and sometimes costs you the order.
A B2B portal gives the customer that information the moment they log in: availability, the price from their own pricelist, the minimum order quantity. The goal isn’t to replace your sales rep — it’s to take the repetitive questions off their plate, the ones the system can answer faster.
What a B2B portal covers
Catalog and per-client pricing
Products, variants, availability and prices matching the client’s own pricelist and discount, pulled live from your ERP.
Orders and reservations
The cart is tied to the client’s account, not the browser. Stock is reserved only once an order is placed, and an earlier order can be copied into a new one.
Client organization structure
A two-level structure (e.g. head office plus branches), with separate permissions for orders, prices and documents.
Sales rep and logistics panel
The sales rep sees and edits their clients’ orders, adds notes, changes statuses and manages delivery dates.
ERP integration
Two-way data exchange (products, pricelists, orders, deliveries, invoices) through an integration bus, with no manual re-entry of data.
Access security
Login required for any content, network segmentation, and protection against abuse and automated attacks.
How it connects
The portal doesn’t replace your ERP — it pulls data from it continuously and sends orders back.
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How we roll out a B2B portal
Requirements analysis
Together we scope it out: who’s buying, what data you already have in your ERP, what your clients expect.
Design and configuration
We choose the e-commerce platform and design an integration that fits your ERP.
Integration and testing
We connect the portal to the source system and test the flow of data and orders.
Launch and training
We launch the portal, train the sales team, and stay on for support right after go-live.
Frequently asked questions
Does the portal have to be integrated with an ERP?
It doesn’t have to be, but without integration someone has to update prices and stock levels by hand — and sooner or later that drifts from reality.
Can different clients see different prices?
Yes — that’s a standard B2B requirement: prices and discounts per client, matching your ERP data.
How long does an implementation like this take?
It depends on the scope of ERP integration and the number of processes involved — we quote and schedule every project individually after the requirements analysis.
Can we start without full ERP integration?
Yes, you can start narrower and expand the integration in stages.
Does adding a product to the cart reserve the stock?
No — stock is only reserved once the order is placed, not when it’s added to the cart. That lets clients browse and compare freely without tying up stock for other buyers.
Can a sales rep place or change an order on a client’s behalf?
Yes — in the sales rep panel they can review their clients’ orders, add new ones, edit them until they’re sent to the ERP for fulfillment, and change status, for example cancel a line.
Can we limit certain products to specific clients only?
Yes — you can assign specific products or product groups to a chosen client, for instance for offers prepared just for them or individually negotiated prices.
Will the portal handle different permission levels within a client’s company?
Yes — it supports a two-level client organization structure (e.g. head office plus branches), with access to orders, prices and documents varying by role.
What happens to an order after it’s placed?
The order goes to the ERP for further processing. The client sees the status and expected delivery date for each line item, and both they and the sales team can see the full change history.
What does support look like after go-live?
After launch we provide team training and ongoing service support — with agreed response times based on issue priority and a warranty period on the delivered solution. We agree the SLA details individually for each project’s scope.
Wondering if your B2B sales can handle a self-service portal?
Contact usWant to talk? Get in touch.
